Contact Details
If you haven't found the answer to your enquiry within our FAQs then please contact us using one of the following methods:
Customer Services
22 Long Acre
London
WC2E 9LY
08457 050505
020 7421 7270
We aim to respond to all correspondence within five working days. However, there may be times when we are busy, that responses take longer. Due to the volume of correspondence handled by Customer Services, we will not respond to any enquiries where the information is available within our FAQs or on our website.
Please note that should you have an urgent enquiry, you may get a quicker response if you contact us by telephone on one of the numbers listed above.
Customer Services is open between 09.00 and 18.00 Monday to Thursday and 09.00 to 17.00 on Fridays. The office is closed on Saturdays and Sundays and Bank Holidays but an answering machine service is available. A detailed summary of telephone calls and all correspondence is distributed to Five staff members each day.
FAQs
Want to find out when the next series of CSI will be starting? Or find out more information about our channels? Check the Freqently Asked Questions section compiled and regularly updated by our customer services team.
